Microsoft Internet Explorer 8.0 dropped support for jpeg images saved as CMYK and now only supports images saved in RGB mode. Below is an example and easy way to verify this issue. In the example below, we have two images; one saved in CMYK and the other saved as RGB.

If this issue exists, the CMYK image appears as a red X or broken image in Internet Explorer. However, opening this page in Chrome or Firefox should show both images. If both images are visible to Internet Explorer, this is not the issue with your version of Internet Explorer.

Fixing this issue

Image editors (e.g., Adobe Photoshop, GIMP, and others) are capable of identifying if a jpg image is a CMYK image and saving a CMYK jpg as an RGB JPG. Online services can also be used to convert any JPG image into an RGB image.

  • What program can I use to view, edit, or create images?
  • Why are web page images not showing?
  • See the CMYK and RGB definitions for additional information and related links.
  • Microsoft Internet Explorer help and support.