This troubleshooting page will help you diagnose problems with the Acer Aspire 4741G-332G32Mn released July 2009
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The DVD has no scratches or marks, and the laptop will not read or load the disc
Windows 8 and 10 do not have built in DVD playback software included. There are two options to fix the missing software problem. The first way is to download a third party software that can playback DVD’s, for example VLC Media Player. The Second is to purchase the Window’s DVD player app that is sold by Microsoft.
When pressing the power button, even with device plugged into battery source, the laptop would not turn on.
To fix this the laptop will have to be opened up and the motherboard will have to be replaced. Use this guide for an explanation of how to find and remove mother board.
When plugged into laptop, it would not give off a charge. Battery was tested to have 0 voltage output.
Leave out in open to cool off then try it again. If this does not work then battery will need to be replaced. Use this guide for an explanation of how to remove battery.
Battery will have to be replaced. Use [http://this guide|this guide] for an explanation of how to remove battery.
When laptop turned on, the screen became fuzzy and blurry/distorted.
Start by changing the computer’s resolution. Right click and scroll down to “Properties.” Then choose “Display Settings.” Sliding bar will pop up, and enable you to alter the resolution of the screen. When done, choose “apply.”
Need to take apart the laptop, and make sure that the connection between the video cable and motherboard or screen is still intact. A failed video cable could be the cause of this. Use this guide for an explanation of how to find mother board and this guide to find screen connection.
Audio signal level is too high for another computer’s component to cope with causing the audio signal to be lost.
Try switching out the headphones to determine if they are the cause of the sound distortion. Use this guide for an explanation of how to remove headphone port.
Check the audio driver manufacturer’s website for an update/fix for the audio. You can also check the Windows utility to check for the updated version.
The device gets hotter and hotter over time
If the fan stops working after you boot up your laptop, try shutting down your laptop and wait for a couple of minutes before starting. If that didn’t help you must replace the fan immediately. Use this guide for an explanation of how to remove the fan.
If you overcharge the laptop’s battery, this may cause the laptop to overheat, and the battery may need to be replaced. Use this guide for an explanation of how to remove battery.
You can find the exhaust vent on the back of the laptop. You can use the air in a can to get the dusts out or you can remove the back of the laptop and remove the blockage.
