This is a page for diagnosing common issues with the Alienware M15, and solutions that may solve these problems.

Your computer battery isn’t lasting long.

System updates are usually a good way to get rid of any bugs that are currently crashing your OS or applications.

Keyboard Alien FX lighting is an extra thing to consume your battery. To turn off press, FN + F12 on your keyboard.

They are many settings you can change to get an extended battery life some are:

Power Mode: Turning on Battery saving mode.

Screen Brightness: lowering Screen brightness(Recommend contrast 75% - 80%).

Turn off the computer battery before packing your laptop into its carrying case.

Most Alienware laptops batteries usually need to be replaced every 14 - 18 months follow this guide.

Your computer is no longer locating the hard drive.

Right-click on window’s Start button and locate Device Manager. When Device Manager window opens, locate the disk drive then right-click and select Update drive.

Right-click on window Start button and locate Device Manager. When Device Manager window opens, Locate the disk driver then right-click and select Scan for hardware changes.

Sometimes hard drives do come loose. So, opening the computer and checking that the hard disk drive is properly connected.

Most hard drives usually need to be replaced every 3 - 4 years follow this guide.

Your computer no longer has enough space.

Deleting applications that are no longer in use can help free up some memory.

Disk clean up program can be used to delete temporary files and system files. In the window search bar, type disk cleanup. After opening the application, select which drive you want to clean up.

Allows users to access another drive from a folder.