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Laptop does not turn on or respond to any inputs.
Make sure that the charger is properly plugged in to the laptop. You should see the light come on, indicating that it is being charged. Let it charge without powering on for at least 24 hours.
If the laptop won’t power up even after ensuring that it is plugged in and left to charge, then you have a faulty battery and should consider replacing it.
There is physical damage to the screen or the image is distorted. This includes cracks, lines, dead pixels, and flickering screens.
If the screen is flickering, check if all cables and connections are properly secured. If the problem persists, you have a faulty power cable and should consider replacing the screen.
If there are lines or dead pixels on the screen, you may have a damaged ribbon cable and the screen should be replaced.
If your screen is still distorted, there may be cracks which may or may not be visible. Try looking at the screen from an angle which may make any cracks more visible. You will have to replace the screen.
Any input to the keyboard does not register on the screen.
Try typing in a different application. Your current application may be frozen or not selected.
Your keyboard may have excessive debris, blocking the keys. Try cleaning the keyboard and trying again.
Try connecting an external keyboard to your laptop and try to type with it. If it works, it means your built in laptop keyboard is malfunctioning and will need to be replaced. Here is our guide on how to do just that!
The device gets very hot to the touch or the fans are constantly running.
If your laptop is overheating, check your fans for dust buildup. Clean the dust around your fans to improve cooling.
If you fans are not running and your laptop is overheating you should check if they are properly connected. If they are connected and still not running, you will need to replace them.
Takes a long time for the computer to turn on and get set up.
Viruses and malware on your laptop may cause a slow boot up. You should perform a thorough scan which will delete any harmful software, decreasing the time it will take for your laptop to boot up.
Use a program to defragment your current hard drive. This should free up space and speed up file accessing upon boot up. If your laptop continues to boot up slowly you should consider adding a solid state drive.
Any device in the USB Port is not recognized by the laptop.
Plug in a different USB device to the same port. If it detects it, then you have a faulty USB device. However, if after multiple devices are tested and none are detected, check different USB ports.
Plug your device into different USB ports on your laptop. If it does detect you should consider replacing the first USB port.
