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  • Update software oftenOnly use on secured networks to ensure the least chance of hackers and viruses.Use an anti- virus software to protect your tabletAlways back up your data especially any important filesRefrain from using your tablet in extremely high temperatures.If you are not going to be accessing your tablet for a long period of time, shut the device off.Prolong battery life by closing apps when finished.

  • Clean screen (firmly rub cleaning cloth over entire screen pressing down firmly. )Calibrate deviceReboot deviceFactory resetNote that before you factory reset, make sure that all files are backed up to ensure that loss of data and files is avoided.

  • Reboot device using force shutoff (hold down power key until device shuts off).If it continues to freeze, update the software if needed.Also, calibrate the screen.Factory reset.Note that before you factory reset, make sure that all files are backed up to ensure that loss of data and files is avoided.

  • Make sure the power button is not stuck down in device, if so unstick by prying upward with a fine tool such as a needle or knife.RestartFactory reset.Note that before you factory reset, make sure that all files are backed up to ensure that loss of data and files is avoided.

  • Follow tips provided at top of page to ensure proper charging techniquesBattery life does digress with usage and age.If it seems irregular follow these steps.If device is not responding to charger, try a different charger, it could be the charger and not the actual device having problems. Chargers are more common to break rather that device.Unplug device when it is competed with charge, never keep plugged in for long periods of time.You may be able to replace the battery rather than buying a new device.

  • Switch camera view front/backTake a picture, if screen stays black or continues to lag continue…Turn camera app off and back onRestart deviceFactory resetNote that before you factory reset, make sure that all files are backed up to ensure that loss of data and files is avoided.

  • Ensure your modem is sending out Wi-fi capability. Reset modem if you believe it is not.Turn off and on Wi-fi capability and Reconnect device to Wi-fi on your device.Please note that the Connection may be poor due to service and not device.Reboot device if you believe the device is the issue.Factory reset.Note that before you factory reset, make sure that all files are backed up to ensure that loss of data and files is avoided.

  • Note that before you factory reset, make sure that all files are backed up to ensure that loss of data and files is avoided.