This trouble shooting guide is designed to help you diagnose problems with the Asus VivoBook E203MA-TBCL432B.
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The laptop does not show signs of being on when the power button is pressed.
Press the power button on top right side of the laptop for three seconds. If the laptop is not turning on, the power button may be broken. Follow this guide to replace the power button.
Windows boot sequence takes far longer than it should and the computer is running slow.
Check the remaining hard drive space and see if it is almost full. If it is, delete unnecessary files or move them to an external storage option. For additional storage, you can insert a micro SD card in the SD card slot on the left side of the device.
The laptop’s screen is black and won’t turn on.
Remove the battery for 3 minutes then try starting the laptop again. If the problem persists, try booting the laptop without the battery and while the laptop is connected through the power chord.
If the computer is not starting after checking the LCD and the battery, the RAM may not be working properly. To replace the RAM, you may need to replace the motherboard. To replace the laptop’s motherboard, follow this guide to replace the motherboard.
If the device is failing to display an image, reboot the computer. If the problem has not been solved, the LCD may be broken. Replace the LCD by following the LCD replacement guide.
The laptop is not connecting to wireless internet.
Using a wireless adapter or connecting to ethernet through a USB-C to ethernet adapter can help improve wireless performance.
The laptop does not have enough memory to store new files.
If you have one already a micro SD card can be used to expand the storage of your device. Inserting an SD card into the slot on the left side can increase your storage options.
The laptop is not receiving power or turning on.
Sometimes the underlying cause of a failure to charge is not the battery, but the adapter. If you have a spare adapter, test the laptop with that one to determine whether it is your original adapter that is the problem. Consider buying a replacement adapter.
If the light on the adapter is on, but the battery does not appear to gain charge, consider following the battery replacement guide to replace the battery.
Ensure that the charger/power adapter is functional. If the laptop only turns on when the charger is plugged in, the battery is not holding charge. Follow the battery replacement guide to replace the battery.
When headphones are plugged in, no sound comes out of the laptop.
Attempt to plug in the headphones into the headphone jack on the right side port on the laptop. If no sound comes out, test the headphones on another device to make sure that they work. If the headphones still do not work, consider replacing them.
Try to plug different audio devices into the headphone jack on the right side of the laptop. If none of the sets work, the jack needs to be replaced. Follow this guide to replace the headphone jack.
