Backbone One Phone Connector Replacement Repair Guide

Difficulty

Moderate

Steps

7

Time Required

                          10 - 15 minutes            

Sections

2

• How to Open the Right Handle of the Backbone One
• 2 steps
• Phone Connector
• 5 steps

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• BackBackbone One

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Introduction

What you need

Step 1

              Remove the screws               

• Use a Phillips screwdriver to remove the four 5.9 mm-long screws.

Use a Phillips screwdriver to remove the four 5.9 mm-long screws.

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Step 2

              Rotate the upper part               

• Lift up the upper cover of the controller.
• Swing the upper cover over and place it on the controller case.
• Make sure that the interconnecting cable has no tension.

Lift up the upper cover of the controller.

Swing the upper cover over and place it on the controller case.

Make sure that the interconnecting cable has no tension.

Step 3

              Remove the screws               

• Use a Phillips screwdriver to remove the two 4.8 mm-long screws securing the phone connector.

Use a Phillips screwdriver to remove the two 4.8 mm-long screws securing the phone connector.

Step 4

              Unthread the phone connector               

• Use your fingers to thread the phone connecter through the opening in the plastic cover at the right side of the rear cover.

Use your fingers to thread the phone connecter through the opening in the plastic cover at the right side of the rear cover.

Step 5

              Disconnect the phone connector cable               

• Use a pair of tweezers to disconnect the first phone connector cable from the mainboard.

Use a pair of tweezers to disconnect the first phone connector cable from the mainboard.

Step 6

              Disconnect the phone connector cable               

• Use a pair of tweezers to disconnect the second phone connector cable from the mainboard.

Use a pair of tweezers to disconnect the second phone connector cable from the mainboard.

Step 7

              Remove the phone connector cable               

• Remove the phone connector cable.

Remove the phone connector cable.

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Ask our Answers community for help.

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Author

                    Adriana Zwink                     

Member since: 12/18/2019

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reye_s - Sep 30, 2021

Reply

Where can i buy a new part

Adriana Zwink - Oct 4, 2021

Unfortunately we haven’t found any replacement parts yet. If you find a website that offers replacement parts feel free to share your experience with us.

Big_deppresion_time_14 Xxx - Jan 29, 2022

Reply

Where can I find the connector

Krystal Glavic - Dec 26, 2022

Reply

My son bent the connector cable. Where do I buy a new one?

Please update as soon as possible!