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The phone does not power on.
Hold the power button until the screen lights up .
Charge your phone for half an hour to see if the phone powers on.
When answering a call or watching a video can’t hear any audio.
Go to the main menu on the phone , go to settings, click on sound icon, and check volumes settings for music, videos, games, ringtones, alarms and other media.
Check and see where your speaker is located and check if its free from dust or anything obstructing it.
See guide for speaker replacement.
The phones’ camera is broken, loose or its glass is shattered. .
Determine if it is a physical cause to change the camera.
See guide for camera replacement.
When trying to open the camera icon the phone won’t allow you to take any pictures.
Allow the phone to have enough charge to be able to take pictures and have a flash .
Click on the main menu button on the home screen and find the settings icon and check memory usage on the phone and see how much memory you have. If you don’t have enough then you can add a memory cardfor additional memory. See guide for memory card installation.
The power button is stuck and wont work.
Remove the back cover of the phone and check if the power button works properly. If it is stuck you can just push the button outward to get it to work.
Memory storage is getting or is low.’''
