When attempting to empty the Microsoft Windows Recycle Bin, you may get an error indicating that a directory exists in the Recycle Bin that is not empty even though it may show no files. To resolve this issue, try the following suggestions.

Empty the Recycle Bin from Safe Mode

Boot the computer to Windows Safe Mode and open the profile containing the Recycle Bin that cannot be emptied.

  • How to open Safe Mode.

In Safe Mode, empty the Recycle Bin again. If you continue to get the same error, continue with the following suggestions. Otherwise, if emptied, reboot the computer and allow it to boot back into Normal mode.

Run ScanDisk on the computer

If corrupt files exist on the computer, often they can cause random issues when attempting to delete them. Make sure corrupt files do not exist on the computer by running ScanDisk on the computer.

  • How to use Microsoft ScanDisk.
  • See the Recycle Bin definition for further information and related links.
  • Microsoft Windows help and support.